Dial-A-Ride Transportation (DART) provides demand-response public transportation for travel within city of Midland limits.

Demand-Response Service:  Call DART at least 60 minutes before you need to be picked up, and plan on a 25-minute bus ride to your destination. Ride times may be longer during busier hours.

Standing Order Service:  Make one call and schedule a DART pickup at the same time each day or week.

Call Dial-A-Ride at 989-837-6940 to schedule your ride.

How Dial-A-Ride Works

Whether you have a one-time need or a standing order service, it is important to note that scheduled pickup times will be plus or minus 10 minutes. For example, for a 9:00 a.m. pickup, the DART bus could arrive between 8:50 a.m. and 9:10 a.m. 

The driver will only wait two minutes before continuing on to the next stop. No shows will be charged, and the fee must be paid before service resumes.

Plan on a 25-minute bus ride to your destination. Ride times may be longer during busiest hours (weekdays 8-9 a.m. and
3-4:30 p.m.)

Who Uses Dial-A-Ride?

• Children traveling to school, daycare and activities. Telephone numbers are kept on file for children who ride regularly.

• Mobility-challenged persons or those with a disability, and those needing lift-equipped buses. Drivers are trained to handle wheelchairs. The ride is free for persons assisting non-ambulatory riders. 

• Seniors traveling to stores, churches and special events. 

• Anyone needing reliable transportation to get to school, work or shopping.

DART is dedicated to helping our disabled and elderly riders. Please inform the dispatcher if you need the assistance of a lift-equipped bus or if we can assist you in any other way.

Cancel a Ride

To cancel a pickup, please contact DART at 989-837-6940 during DART office hours.

No-Show Policy

If you request a pickup and do not show for that pickup, you will be charged the fare on your next bus ride. You can cancel bus pickups by calling the Dial-A-Ride office at 989-837-6940 during dispatch office hours.

Department of Public Services (DPS)

Midland's DPS is divided into three divisions: the Parks and Recreation, Public Works, and Dial-A-Ride.

2005-2006 Annual Report:   Department of Public Services activity and initiatives undertaken during the 2005-2006 fiscal year.