Utilities - Auto-Pay Program
Utilities Division Phone: 989-837-3341 Email: firstname.lastname@example.org
Frequently Asked Questions
What happens if a payment is rejected?
Payments may be rejected by your financial institution because of
insufficient funds, closed/unauthorized accounts, or for other reasons.
Check with your financial institution for possible fees it may impose if
your payment is rejected.
What if my banking information changes after I've signed up
for the program?
You must notify the City of Midland Water Office of a
change in banking information by resubmitting the
Auto-Pay Enrollment Authorization form.
Make sure to include the date the change is effective.
Is there an
instance when my bill would not be paid?
If an automatic payment fails because the City of Midland was not informed of
a bank account change, customers will forfeit the 10% discount afforded to
those who pay their water and sewer bill by the due date.
Who do I call for further information about this service?
Contact the City of Midland Water Office at 989-837-3341 or e-mail
Is there a
way to pay my water/sewer bill over the Internet?