The men and women of the City of Midland water system are dedicated to the continuous production of an adequate supply of safe, high-quality waters for public and industrial demands.

Our goal is to dedicate ourselves to maintaining high standards of quality and efficiency that promise to provide affordable water to the customers of Midland's water system.

Water Billing Office
333 W. Ellsworth
Midland, MI 48640
989-837-3341

Water Treatment Plant
2607 Bay City Rd.
Midland, MI 48642
989-837-3515

Backflow Device Test Report

Once the Microsoft Word form below opens, place your cursor in the first gray box (next to "Date" in upper left-hand corner of form) and begin typing. Tab from field to field to complete the report, then save it to your hard drive, print it out, and return in person or by mail to Water Distribution, 333 W. Ellsworth, Midland, MI 48640. Call 989-837-3341 with questions.

Backflow Device Form

Topics of Interest

Visit our FAQs (Frequently Asked Questions) page for information on the following:
  • Black ring forming on inside of toilet bowl
  • Bottled water vs. city water
  • Consumption rates of average water users
  • Discolored water
  • Fluoride in water
  • Hardness levels in water
  • Leaks - checking for and identifying them
  • pH Levels in water
  • Special health needs
  • Sodium levels in water
  • Water flow problem/blockage
  • Water/sewer bill payment options
  • White particles appearing in tap water

Water Quality Reports

A drinking water quality report is published annually to update customers on the City's continuing efforts to ensure a safe drinking water supply. The reports below detail water quality testing data and an overview of services provided to customers for the years indicated.

Latest Updates

Pay Your Water / Sewer Bill by Automatic Funds Withdrawal!  Check out Auto-Pay, the City's new automatic funds withdrawal program for water/sewer bills.

Pay Your Water / Sewer Bill Online!  If automatic funds withdrawal is not for you, try paying your water/sewer bill using select credit or debit cards or electronic checks, using a new online payment system.

All About The Department

When Is My Water / Sewer Bill Due?  Find out here!

Water & Sewer Rates  Find out current water and sewer rates.

City Water - Where It's From/How It Gets to Midland

Backflow Prevention Devices  Help keep the public water supply safe by using and regularly testing these small devices.

2008-2009 Budget Report Find out more about Midland Water Department functions and performance indicators for the current fiscal year.

Helpful External Web Links

Water Service Problems

The City of Midland Water Treatment Plant responds to emergencies related to the City's water system (such as water main breaks) 24 hours a day. 

If you have a water system emergency or wish to report a water main break, please call the Water Plant directly at 989-837-3515.

City Construction Projects  Bookmark this page for the latest on water main, storm/sanitary sewer, and street construction projects.

Safety Tips for Work Zones Near Water Main Breaks   A PSA on ways to keep safe around City workers, vehicles, and equipment at water main break sites. (From the "Jump To" dropdown menu, choose "Zone In On Safety - Work Zone Hazards around Water Mains Breaks".)

Excellent Customer Service This video explains the many ways Water Billing Office staff can help you with your water service needs.