The men and women of the City of Midland water system are dedicated to the continuous production of an adequate supply of safe, high-quality waters for public and industrial demands.

Our goal is to dedicate ourselves to maintaining high standards of quality and efficiency that promise to provide affordable water to the customers of Midland's water sytem.

Water Billing Office
333 W. Ellsworth
Midland, MI 48640
989-837-3341

Water Treatment Plant
2607 Bay City Rd.
Midland, MI 48642
989-837-3515

Backflow Device Test Report

Click below for an online form that allows authorized backflow device testers to submit test results directly to the City's Water Distribution Department. Those filling out the form must be authorized testers with a certification number provided by the State of Michigan. Call 989-837-6950 with questions.

Backflow Device Form

Topics of Interest

Visit our FAQs (Frequently Asked Questions) page for information on the following:

  • Black ring forming on inside of toilet bowl
  • Bottled water vs. city water
  • Consumption rates of average water users
  • Discolored water
  • Fluoride in water
  • Hardness levels in water
  • Leaks - checking for and identifying them
  • pH Levels in water
  • Special health needs
  • Sodium levels in water
  • Water flow problem/blockage
  • Water/sewer bill payment options
  • White particles appearing in tap water

Water Quality Reports

A drinking water quality report is published annually to update customers on the City's continuing efforts to ensure a safe drinking water supply. The reports below detail water quality testing data and an overview of services provided to customers for the years indicated.

Latest Updates

Water Main Flushing  Work starts Monday, April 7, 2014. Click here for regular updates on progress.

City vs. Bottled Water Watch the above video on differences between municipal and bottled water.

Pay Water / Sewer Bill by Automatic Funds Withdrawal!  Check out the City's automatic funds withdrawal program.

Pay Water / Sewer Bill Online!  Automatic withdrawal not for you? Try paying by credit card through the City's online payment system.

Water Quality Report  The 2012 report on Midland's drinking water is available for download.

All About The Departmen

When is My Water/Sewer Bill Due?  Find out here!

Water / Sewer Rates  Find out current water / sewer rates.

City Water - Where It's From/How It Gets to Midland 

Backflow Prevention Devices Help keep the public water supply safe by using and regularly testing these small devices.

Northeast Water Pressure District  Midland's water pressure district on the north end of the city.

Helpful External Web Links 

Water Service Problems

The City of Midland Water Treatment Plant responds to emergencies related to the City's water system (such as water main breaks) 24 hours a day. 

If you have a water system emergency or wish to report a water main break, please call the Water Plant directly at 989-837-3515.

Construction Updates  Bookmark this page for the latest on water main, storm/sanitary sewer, and street construction projects.

Safety Tips for Work Zones Near Water Main Breaks   Video on how to keep safe around City workers, vehicles, and equipment at water main break sites. (From the "Jump To" dropdown menu, choose "Zone In On Safety - Work Zone Hazards around Water Mains Breaks".)

Excellent Customer Service  Video on ways Water Billing Office staff can help you with your water service needs.