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City Manager

Phone: 989-837-3301 Email: cityhall@midland-mi.org

Frequently Asked Questions - National Citizen Survey

City Mailing Survey to 1,200 Midland Households

1. How did you get my address for the National Citizen Survey?

2. I live outside of the city of Midland but received a survey. What should I do?

3. I received your survey, and while I own the property that it was sent to, I don't live there. What should I do?

4. Why did you request that the person who most recently had a birthday complete the survey?

5. I'm the person in my household who most recently had a birthday, but I'm not very informed about the issues covered in this survey. Can I give the survey to someone else in my household who is more informed?

6. You may not be interested in my opinion, as I rarely leave my home. Should I still complete the survey?

7. If I've already filled out the survey but received a second copy, should I fill that one out, too?

8. I was not sent a survey, but would like to complete one. How do I go about getting a survey?

9. What will be done with the results?

10. Why is "Hispanic" separate from "Race"?

Answers

1. How did you get my address for the National Citizen Survey?

Your address was sampled at random from a list of all city of Midland addresses from the post office. This is a standard service offered by the post office. It is not a city government file, and no household member is named in the file.

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2. I live outside of the city of Midland but received a survey. What should I do?

Please discard the survey. Unfortunately, the mailing lists provided by the post office do not exactly match municipal boundaries, and some addresses outside our boundaries were included.

You may receive one or two other mailings associated with this project. Please discard those as well. After that, you will not receive any other City of Midland mailings related to this project.

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3. I received your survey, and while I own the property that it was sent to, I don't live there. What should I do?

The resident of the property should complete the survey.

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4. Why did you request that the person who most recently had a birthday complete the survey?

We have randomly selected households within our jurisdiction to receive the survey. We would also like to choose - in an unbiased way - a person within each household to complete the survey. This way, we ensure the results are representative of our community as a whole.

While it may seem a bit strange, using the "birthday method" is a simple way to select an adult from within each household without permitting bias in our results.

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5. I'm the person in my household who most recently had a birthday, but I'm not very informed about the issues covered in this survey. Can I give the survey to someone else in my household who is more informed?

We prefer that you complete the survey. The "birthday method" described in the survey letter creates the most representative sample of our jurisdiction. Besides, you'll be surprised at how much you can contribute!

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6. You may not be interested in my opinion, as I rarely leave my home. Should I still complete the survey?

Yes, the City of Midland is here to serve all residents, and it is important to us that we get feedback from a complete cross-section of our residents.

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7. If I've already filled out the survey but received a second copy, should I fill that one out, too?

No, filling out one survey is enough.

Because responses are anonymous, we don't know who already completed a survey. Since we only want one response from each person, those who already sent in a survey should not complete another one. The second copy is distributed merely as a reminder to all of those who have received the first survey.

Thank you for completing the first survey.

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8. I was not sent a survey, but would like to complete one. How do I go about getting a survey?

The sample was designed to be as representative of Midland's population as possible, so by sending copies of the survey to people who request it, we would skew the sample and make the results less meaningful. Therefore, surveys will not be sent based on citizen requests.

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9. What will be done with the results?

The results will be included in a final report that City of Midland officials can use to benchmark the quality of services provided to residents and help the City Council make decisions that affect our community.

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10. Why is "Hispanic" separate from "Race"?

We want to compare the demographic profile of those responding to the demographic profile of our city as presented by the U.S. Census. In order to be able to do this, we asked about race and ethnicity in the same way the Census does:  the Census designates hispanic as an ethnicity, not as a race.

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